Refund Policy

Refunds will be issued based on the percentage of work completed for the purchased package. For instance, if a package for unlimited uploading products & tender are purchased, and only 100 products & tenders have been uploaded, a refund will be issued for the remaining 50% of payment after deduction of GST.

Refund requests must be accompanied by valid reasons or documented evidence of a technical failure on our part. Without such proof, refunds will not be considered.

Consultation Cancellation Policy

If you need to cancel or reschedule your consultation, please provide at least 24 hours’ notice. Cancellations made less than 24 hours before the scheduled time may incur a cancellation fee, depending on the circumstances.

If you fail to attend the consultation without prior notice, you may be charged for the full session. We understand that emergencies happen, and we will make reasonable accommodations when notified promptly.

Request Process

All refund and cancellation requests must be submitted in writing to our support team, outlining the reason for the request. We will assess each case on its merit and process refunds where applicable.

Refund will be processed in just 7 working days according to our policy, ensuring a smooth, hassle-free experience based on approval. Please familiarize yourself with the terms to understand your rights and options.